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Introduction
Training can come in many different forms and can be used for different purposes. Depending on its purpose, training can be: formal or informal; costly or inexpensive; intensive or casual. Training can take place on the job, in a classroom, in group settings such as staff meetings or supervisor-staff discussions, or at special training conferences. Training can be provided by a supervisor, a program specialist, an outside expert, or a training consultant. Regardless of the circumstance, many of the same issues and practices are present when developing and delivering instruction in a business training setting.